National expos notwithstanding, veteran Umno leader Tengku Razaleigh Hamzah remains unconvinced that KPIs (key performance indicators) is the solution to the country's problems. Speaking to Malaysiakini in an interview last week, the former finance minister said that the prime minister's pet project merely serves to distract from the main issues - corruption, security, education and the economy. While KPIs are useful for corporate bodies, Razaleigh (right) considers it a "waste of time" to measure the performance of a government through such indicators.
I am with Ku Li,agree KPIs are widely used by the corporations to measure thier performance especially the profitability and future direction of the business, instead of wasing his time with Malaysia 1,KPI and NKRA spins and slogans PM should deep dive to solve really and fundamentally multitude of outstanding issues that cast shadow of crisis confidence in his admin (e.g. unresolved Bala case, perceived biased judiciary,police and MACC,TBH death,mysterious deaths in police custody,PKFZ excesses by people in high places, missing RMAF jet engines, dwindling FDI etc etc etc),seems only beneficiary of this KPI and NKRA craze seems to the retired executives of big oil companies who have been entrusted to run this spin program,I am sure Jala and his company of friends laughing all the way to the bank
Tengku, I agree wt you that Najib's approach of measuring civil/government performance via corporate KPI is not going to work. As it is, we already have a few ministers who are under-performing by not even submitting their KPI reports in time. How do Najib KPIs account for the stolen engines? Or how do they account for Najib "frivilous" response to Bala's allegation? Or how do they account for the Perak power grab? For me, itappears that Najib is doing PR work while he fiddles with KPI/KRAs...hoping that the Rakyat will see him as "more working" than the sleeping PM. Having said that, I must disagree with your suggestion that f Najib were to sack the corrupt people, then people would respond. In the first place, will Najib even dare to take action agst the masterminds of corruption? Isn't that what the public is clamoring for? And yet, in Najib we have a PM who does not shy from endorsing a corrupt candidate like Isa Samad. I don't think Najib is the answer Msia needs.
Tengku Razaleigh is right to the point. Business owners can use KPIs to measure the performance of their employees and gauge the growth of their businesses. In the case of government administration, real and meaningful KPIs cannot be set and gauged based on the performance of ministers and their portfolios. The PM’s department may be satisfied with the performance of a particular ministry based on the feedback and statistics submitted by that ministry. But that is only a ‘macro rosy’ picture. The real situation on the ground may be quite or very different and the people’s sentiment on the ministry’s performance will largely depend on unresolved grouses and issues. This is especially applicable to highly people oriented ministries, such as education, transport, health, housing and consumer affairs. Whatever the KPIs set and claims made that it has been achieved, ultimately it is the people who will decide if the government has done its job well and if it can be returned to rule again.
Tengku, I agree wt you that Najib's approach of measuring civil/government performance via corporate KPI is not going to work. As it is, we already have a few ministers who are under-performing by not even submitting their KPI reports in time. How do Najib KPIs account for the stolen engines? Or how do they account for Najib "frivilous" response to Bala's allegation? Or how do they account for the Perak power grab? For me, itappears that Najib is doing PR work while he fiddles with KPI/KRAs...hoping that the Rakyat will see him as "more working" than the sleeping PM. Having said that, I must disagree with your suggestion that f Najib were to sack the corrupt people, then people would respond. In the first place, will Najib even dare to take action agst the masterminds of corruption? Isn't that what the public is clamoring for? And yet, in Najib we have a PM who does not shy from endorsing a corrupt candidate like Isa Samad. I don't think Najib is the answer Msia needs.
*sumber asal- Malaysiakini.com
